Royal Liver Suite – Accessibility
1. Arrival & Parking
Main Entrance
The accessible entrance is from the Waterfront side of the Royal Liver Building (not the Strand).
Accessible Parking (Closest Options)
All are step-free routes to the Waterfront entrance:
Directions here: https://maps.app.goo.gl/GEwMvvUaXUzXfpTL8
Crown Plaza Car park – approx. 4 minutes walk (around 280–350 steps) Liverpool Waterfront, Liverpool L3 1QW
Directions here: https://maps.app.goo.gl/Yo6RSXuF7xftrjsc6
Canada Boulevard Parking Bays – approx. 2 minutes walk (around 130 steps)
Directions here: https://maps.app.goo.gl/2hMgcnW68zVr2xwQ7
A concierge is available at the entrance to assist.
2. Access to the Royal Liver Suite (1st Floor)
Entrances & Door Widths
Main entrance door width: 140 cm
All routes to the first floor are step-free.
Lifts
Four lifts serve the Royal Liver Suite floor.
Lift specifications:
Cabin size: 950 mm (W) x 1300 mm (D)
Call panels: Accessible height for wheelchair users
Assistance: Concierge available to support guests as needed
Route
Clear, wide corridors from the lifts to the event spaces
No steps or thresholds along the route
3. Inside the Event Spaces
Doors & Layout
All Royal Liver Suite rooms have door widths of 90 cm or wider
Flexible furniture arrangements allow comfortable circulation for wheelchair users and mobility aids
Lighting & Sound
Flexible lighting systems
No strobe or flashing lighting used by the venue
Sound levels can be adapted upon request
Quiet / Sensory Room
A small adjoining room is available and can be:
Set up as a quiet space for breaks
Adapted to reduced lighting
Used for sensory support or decompression
Audio & Visual Accessibility
We can provide, with advance notice:
Hearing aid–compatible support
AV solutions including:
Captioning/subtitles
Screen text support
Enhanced volume or clarity systems
Other individual accessibility solutions
4. Toilets & Baby Facilities
Accessible Toilets
Located close to the Royal Liver Suite on the same floor
Door width: 120 cm
Step-free access
Features include:
Emergency pull cord
Grab rails
Space for turning
Low sink and dryers
Additional Facilities
Baby changing available
High chairs available on request
5. Neurodiversity & Sensory Needs
We welcome guests with autism, ADHD, anxiety, and sensory processing differences.
We offer:
Access to a dedicated quiet room
Lower-light or softer lighting setups
Moderated sound levels
Advance information about expected noise or visual stimuli
A calm environment with trained staff support
A sensory-friendly walkthrough can be provided before the event.
6. Assistance Dogs
Trained assistance dogs are welcome
Water bowls and rest areas can be provided by arrangement
7. Staff Assistance
Our concierge and events team can assist with:
Navigating the Waterfront entrance
Supporting lift access
Providing early entry for quieter arrival
Answering accessibility questions in advance
8. Emergency Evacuation
Refuge points on each floor
Evacuation chairs available
Staff trained to support mobility-impaired guests
A personalised evacuation plan can be arranged for event organisers or individual guests.